FREIGHT TO THE US, MEXICO & LATIN AMERICA • WHOLESALE PRICES • ORDER BY REQUEST • WE BUY USED GYM EQUIPMENT
REFUND POLICY
USFitness LLC · Last updated: October 26, 2026
At US Fitness, every order is confirmed with you before you pay, so you know exactly what you are getting. Please read this policy before completing a purchase.
1. ALL SALES ARE FINAL
Because every order is reviewed and confirmed with you in advance, all sales are final. USFitness LLC does not offer refunds, returns or exchanges for change-of-mind purchases, whether the equipment is new or used.
2. BEFORE YOU PAY
Sending a request through our website does not charge you anything. You can change or withdraw a request at any time before payment. Once payment is made, the sale is final under this policy.
3. WARRANTY ON NEW EQUIPMENT
Select new equipment is covered by the manufacturer's warranty against defects. Coverage, duration and terms vary by manufacturer and by machine. Ask a US Fitness representative for the warranty details of your item before you buy, or refer to the warranty documentation included with the equipment.
If a covered defect appears, the manufacturer's warranty process (repair, replacement or parts, as applicable) is the remedy. A warranty claim is separate from, and is not, a return or refund of your purchase. We are happy to help you start a claim with the manufacturer.
4. USED EQUIPMENT
Used equipment is sold "as is" and is not covered by any warranty from USFitness LLC, except where a manufacturer's warranty is still active and transferable. Please review the condition details we share with you, and ask us any questions, before you buy.
5. DAMAGE DURING DELIVERY
Please inspect your equipment when it arrives. If you see visible damage, note it on the delivery receipt before signing and contact us as soon as possible, ideally with photos, so we can help you with the claim with the carrier.
6. YOUR RIGHTS UNDER APPLICABLE LAW
This policy does not limit any rights you may have under applicable law, including remedies available under the California Song-Beverly Consumer Warranty Act for defective new goods still under warranty.
This no-refund policy is also posted at our physical location, as required under California law.
7. QUESTIONS
For questions about this policy or about warranty coverage on a specific machine, email us at usfitnessgymequipment@gmail.com or send a request through our Wholesale page.
